Comments for Louis Halpern's View

Comment on Screenshot | Print Screen on a Mac by Ashley

Ashley — Thu, 26 May 2011 08:48:49 +0000

Why not just use a PC?

Comment on Hotel & Restaurant Review Websites Advice by Louis

Louis — Wed, 11 May 2011 08:54:54 +0000

I agree – the key is to provide a great product / service

Comment on Hotel & Restaurant Review Websites Advice by Sara

Sara — Fri, 18 Feb 2011 14:50:55 +0000

I completely agree that hotels should utilise and not ‘ban’ review options. There is so much to be gained, with the added advantage of turning negative comments around. Before travelling anywhere, I always check trip advisor and if I do have an noteworthy good (or bad) hotel experience, I will leave a review, providing others with the information I think I too, would like to know. Hotels need to use this to their advantage.

Comment on Fourth Revolution of Mankind by MUHAMMAD YASIR KHAN

MUHAMMAD YASIR KHAN — Thu, 16 Dec 2010 07:08:28 +0000

“Necessity Is The Mother of invention”
It is the nature of mankind that when he is in
great need of something ,he will find a way of getting of getting it.
Man needs a thing which can make easy lift an object from one place to another then he invent wheel .
Like this lots of things is invented in our whole world.

Comment on Hotel & Restaurant Review Websites Advice by Martin Soler

Martin Soler — Thu, 07 Oct 2010 19:42:03 +0000

In my consulting efforts I have repeatedly had to inform our customers that Tripadvisor and review sites are here to stay. It’s part of the online world we live in and we need to use it to our advantage.
Instead of contesting bad reviews on Tripadvisor one should concentrate on getting more good reviews by really doing a good job and making it known. The 90-9-1 rule applies here more than elsewhere. Only 2 types of people make comments, very happy and very unhappy. Your job is to take the just happy and make them very happy. They’ll leave great comments.
There will always be unhappy people so trying to stop them is a bad strategy – concentrate on the majority and they’ll promote your hotel for you.

Comment on Hotel & Restaurant Review Websites Advice by Louis

Louis — Mon, 20 Sep 2010 16:07:35 +0000

Abdi. Thanks for the question. One should always look at your Wikipedia (and similar) page(s) and make sure they cite factual accurate references too.

Comment on Hotel & Restaurant Review Websites Advice by Abdi Mohammed

Abdi Mohammed — Sun, 19 Sep 2010 11:40:21 +0000

Great article. Would this concept of managing reputation on ‘review’ sites extend to sites like Wikipedia?

Also, what do you think of the concept of offering incentives for people to leave ‘good reviews’?

Comment on ECB twitter ban would be no ball by Francine Petty

Francine Petty — Sat, 18 Sep 2010 22:49:52 +0000

Thanks for the great article. I was searching on Yahoo for some slightly different info but your article gave me the answers to my questions. Cheers!

Comment on ECB twitter ban would be no ball by video production company

video production company — Fri, 17 Sep 2010 14:36:17 +0000

Hotel marketing via twitter is an interesting concept but I am not sure how beneficial it would be, as I would not imagine twitter users would want regular updates from a hotel they stayed at a few months back. I could be wrong though by all means!

Comment on Maximise the UK’s £1.4bn Twitter time by Social Media Trainer

Social Media Trainer — Thu, 16 Sep 2010 02:22:53 +0000

Great post, i believe blog posts like this add so much value to the marketing community,i have learnt some valuable nuggets from you. Keep it Up! Sincerely, The Social Media Trainer